On-Market Support

On-Market Support - MicroscopeAt BAYMAR, our team understands that engineering activities do not cease at launch. Many companies with cutting edge technology and aggressive development cycles often refine their products and processes to reduce costs and improve quality metrics long after the product goes to market.  BAYMAR engineers are experts in the arena of on-market support with a proven track record in cost reduction, reliability, and customer satisfaction improvement efforts. 

Cost of quality, obsolescence, reliability, and customer satisfaction improvement efforts are pivotal to a product’s long-term success in the market.  The BAYMAR team brings years of experience in effectively identifying the true root cause before developing and implementing a solution.  The fundamental first step to executing a successful on-market improvement project is to properly isolate the root cause of the issue.  From there, our team intelligently transitions into crafting the right solution.  Whether the root cause requires a component/assembly design change, defining and implementing an in-process inspection or test, or simply engaging with suppliers to improve their process or understanding of the critical relationship(s), the BAYMAR team members are experts in supporting the entire effort with the necessary verification and validation, risk assessment, and change order documentation. 

On-Market Support - PCBFor BAYMAR customers with cost reduction needs, our creative engineering team is prepared to tackle the most challenging cost reduction goals, identifying opportunities to lower a product’s standard cost by utilizing methods such as component/assembly redesign and/or reducing labor cost through process optimization.  With numerous methods to reduce standard cost, our design team has successfully executed projects such as machined to injection molded conversion, part consolidation, and analysis-driven relaxation of unnecessarily tight dimensional tolerances.  With a target goal of a simple payback period of six months or less, our focused team is capable of implementing a complete cost reduction project faster than most internal teams struggling with conflicting priorities. 

If you are navigating the challenges of customer complaints, out-of-box failures, system reliability, or sub-par supplier or production yields, BAYMAR can drive part or all of the effort, bringing value to your customers and saving you money.  Contact us today to discuss the details of your project needs.

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